Error occurred while updating mail preferences

The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again." This error began yesterday. To quote the user, "The SMTP settings will not affect incoming mail. I made your above mentioned adjustment and I'm still getting the same error message. Please add the troubleshooting information to your post To find the Troubleshooting information: * Open Help (or click on three-line-icon and select Help) * Choose Troubleshooting Information * Use the button Copy to clipboard to select all. Nothing else has change on my computer that I know of. You are probably changing the wrong server settings. I made your above mentioned adjustment and I'm still getting the same error message. I tried disabling my antivirus and also made sure that Window Firewall wasn't blocking access to internet for Thunderbird. I've gone through the Account Settings on Gmail and Mozilla sites and everything appears to be correct. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again." This error began yesterday. -Jim Suddenly and inexplicably, I'm having trouble sending Gmail via Thunderbird. I wasn't seeing the Outgoing Server (SMTP) settings in the left column of the main Account Setting window.

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I asked that I be emailed every 5 business days an update on if an engineer has been added to the problem.

Email issues are among the more frustrating problems Mac users encounter.

Once inside Mac i Cloud preference panel, some users may be able to successfully login to i Cloud, but often another error is encountered here which states “An unknown error occurred” when trying to login to i Cloud on the Mac, or sometimes the i Cloud preference panel freezes up and spins endlessly.

Once these two error messages have been encountered, the Mac will typically be stuck in an infinite loop of i Cloud login failures with an endless unknown error and the endless “problem” pop-up message, which prevents all i Cloud functionality from working on the Mac including Messages, Face Time, Notes, Mail, Contacts, Calendars, and all other i Cloud related abilities.

This set of i Cloud unknown errors and problems is not exactly rare (see 1, 2, 3) and can be notoriously quirky to resolve, but the steps below should remedy these type of i Cloud login issues on a Mac if they are seen.

This is a multi-part series of troubleshooting steps that will resolve most i Cloud connection issues on Mac.If you have more than one email account, choose the account you wish to edit from the list of the left hand side. When you have made these changes, close the dialog box.If you are prompted to save your changes, click on the 'Save' button. You may need to restart your mail client for the new settings to take effect.Once completed, you should be able to see all files that were present on the old mail system.payroll settingsaccounting preferencesupdate existing transactionsdoes not work, gives error "An error occurred while attempting to update your existing transactions."I have tried multiple times since 1/1/17. I'd encourage you to contact our phone support to include your company file on the list of affected accounts.i have begun posting these questions again and reply on similar posts.

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